Handling mostly takes 3 business days, but atm it is 7 days!

Once your order has been dispatched, you will receive it within a few working days for Standard Delivery.

• All orders placed till 12am, Monday to Friday, should be dispatched the following working day*.
• Once your order has been received, we will send you a confirmation email. 
• Once your order has been dispatched, we will send you another email confirming. 
• heatproduct.co.uk have the right to cancel at any time.
• Tracking references will need to be requested after receipt of your Confirmation of Dispatch email as these will not usually be included in any automated communications from heatproduct.co.uk.
• If a signature is required for an order to be delivered and no one is available at the delivery address provided, this may be left with a neighbor who can sign for it on your behalf. If you would not like your order left with a neighbour, please let us know at the time of placing the order and we will inform the courier. 
• There is no shipping on Saturday or Sundays so orders placed after 9am on a Friday will be shipped after the weekend.
• In case of Custom Seize, you are responsible, there is no refund.

Returns are accepted, within 14 days from the day you have received your Order.